RETURNS & REFUNDS POLICY
Last Updated: August 16, 2026
Thank you for shopping with Kitch’n Clip. This Returns & Refunds Policy explains our policies regarding returns, refunds, damaged or incorrect items, and warranty claims for products purchased directly from the Kitch’n Clip website.
Kitch’n Clip is operated by K & K Kitchen Products, LLC, doing business as Kitch’n Clip (“Kitch’n Clip,” “we,” “us,” or “our”).
This Returns & Refunds Policy forms part of our Terms & Conditions.
1. 30-DAY RETURN POLICY
We offer a 30-day return period for eligible products purchased directly from the Kitch’n Clip website. You have 30 days after receiving your item to request a return.
To be eligible for a standard return, the product must be unused, in the same condition in which you received it, and in its original packaging.
To request a return, contact us at support@kitchnclip.com and provide your order number. If your return is approved, we will provide a Return Merchandise Authorization (RMA) and instructions for returning the product.
Products returned without first requesting and receiving return authorization may not be accepted.
2. RETURN SHIPPING
Unless the product is defective, damaged upon arrival, incorrect, or otherwise subject to rights provided by applicable law, customers are responsible for return shipping costs.
If we determine that an item was defective, damaged upon arrival, or sent incorrectly, we will provide appropriate return instructions and, where applicable, a prepaid return shipping label.
Original shipping charges are not refundable unless required by applicable law or the return results from an error by Kitch’n Clip.
3. DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Please inspect your order after delivery.
If your product arrives damaged, is materially defective, or you receive an incorrect item, contact us promptly at support@kitchnclip.com with your order number and details of the issue.
We may request photographs or other information reasonably necessary to evaluate the issue.
If we determine that the product was damaged, defective, or incorrectly supplied, we will work with you to provide an appropriate remedy, which may include replacement or refund, subject to applicable law and the terms of our limited warranty.
4. ONE-YEAR LIMITED WARRANTY
Kitch’n Clip products are covered by a one-year limited warranty against manufacturing defects, beginning on the original date of purchase.
The warranty applies to defects in materials or workmanship occurring during normal use of the product in accordance with Kitch’n Clip's instructions, warnings and intended use.
The warranty does not cover damage resulting from misuse, abuse, improper storage, unauthorized modification, normal wear and tear, accidental damage, exposure to conditions exceeding the product's stated limitations, direct contact with flames or heating elements, or use contrary to supplied instructions or warnings.
If a product is determined by us to have a manufacturing defect covered by the limited warranty, we may, at our option and subject to applicable law, replace the product, repair it where practical, or refund the applicable purchase price.
Proof of purchase may be required.
To submit a warranty claim, contact support@kitchnclip.com with your order or purchase information, a description of the issue and, where reasonably requested, photographs or other information that will allow us to evaluate the claim.
Please refer to our Terms & Conditions for the complete terms of the Kitch’n Clip limited warranty.
5. REFUNDS
Once we receive and inspect an approved return, we will notify you whether the refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Your bank, credit card issuer or payment provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since we notified you that your refund was approved and you have not received it, please contact us at support@kitchnclip.com.
6. CONSUMER RIGHTS
This policy does not exclude, restrict or limit any warranty, refund, return or other consumer right that cannot legally be excluded or limited under applicable federal, state or local law.
Where applicable law provides you with rights or remedies that are more favorable than those stated in this policy, those legal rights and remedies will apply.
7. CHANGES TO THIS POLICY
We may revise this Returns & Refunds Policy from time to time to reflect changes to our products, business practices or legal obligations.
The current version will be published on the Kitch’n Clip website with an updated “Last Updated” date.
Changes will apply prospectively unless otherwise required or permitted by law.
8. CONTACT US
Questions about returns, refunds, damaged products or warranty claims may be directed to:
K & K Kitchen Products, LLC
4860 Washtenaw Ave
Suite I PMB 2036
Ann Arbor, MI 48108
United States
Email: support@kitchnclip.com
